ge66's Privacy Policy
Here is our complete and transparent policy on how your personal information is collected, stored, used, and kept secure on the ge66 platform.
1 Introduction and Scope of Policy
ge66 ("we", "us", "platform") is a trusted online gaming and betting platform in Bangladesh. We treat the protection of our users' personal information as our top priority. This Privacy Policy ("Policy") applies to the ge66 website ge66.cam and describes how we collect, process, store, and share your information.
This Policy applies to registered users, visitors, and anyone else who uses our platform. By continuing to use our services, you are considered to have agreed to the terms of this Policy. You must be at least 21 years old, and if you disagree with any part of this Policy, please contact us immediately.
Our Privacy Policy may change from time to time. If you use the platform for the first time after a change takes effect, you will be considered to have agreed to the updated Policy. We therefore encourage you to review this page regularly.
2 What Information We Collect
ge66 may collect the following types of information:
2.1 Information You Provide Directly
- Name, date of birth, and national identity information (for registration verification)
- Email address and contact details
- Account username and password (stored in encrypted form)
- Financial transaction information — such as bKash, Nagad, or Rocket account details
- Information provided when contacting customer support
2.2 Information Collected Automatically
- IP address, browser type, and device information
- Session logs, page visits, and clickstream data
- Information from cookies and similar tracking technologies
- Location data (general geographic region only — not your exact location)
- Gaming activity history and preferences
2.3 Information Collected from Third Parties
- Verified information from identity verification service providers
- Transaction-related information from payment processors
- Risk assessment data from fraud prevention services
3 Purpose of Using Your Information
ge66 uses your information for the following purposes:
- Account management: To handle registration, login, and account verification processes.
- Financial transactions: To properly carry out financial activities such as deposits, withdrawals, and reward payments.
- Customer service: To respond to your complaints, questions, and requests.
- Security and fraud prevention: To detect and prevent unauthorized access, fraudulent activity, and account misuse.
- Legal compliance: To comply with applicable laws and regulations, including age verification and identity confirmation.
- Service improvement: For analytical work to improve user experience and platform performance.
- Responsible gaming: To identify risky gaming behavior and provide support and protection to the users concerned.
- Communication: To keep you informed about important account updates, security alerts, and policy changes.
4 Cookies and Tracking Technologies
The ge66 website uses various types of cookies and similar technologies. Cookies are small text files stored on your device that help improve our site's functionality and user experience.
4.1 Types of Cookies
- Essential cookies: Required for the platform's basic functionality — login sessions, security, and form processing.
- Functional cookies: Remember your preferences, language, and personalized settings.
- Analytical cookies: Used to understand how users interact with the site — this information is fully anonymized.
4.2 Cookie Controls
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some of the platform's basic functions from working properly and may cause issues with your login or transactions.
5 Sharing and Disclosure of Information
ge66 does not sell, rent, or transfer your personal information to third parties. However, information may be shared in the following circumstances:
- Service provider partners: With payment processors (bKash, Nagad, Rocket), identity verification providers, and technology service providers — under strict confidentiality agreements and only with the necessary information.
- Legal obligations: With relevant authorities to comply with court orders, government directives, or applicable law.
- Fraud prevention: With security authorities where there is specific evidence of illegal activity or fraud.
- Business transfer: In the event of a change in ownership or merger of ge66 — the new owner will provide the same level of protection as this Policy.
- With your consent: For any purpose beyond the above, we will obtain your explicit consent before sharing your information.
All third-party partners are bound by a data processing agreement with us and may only use information for specified purposes.
6 Data Security Measures
ge66 takes industry-standard technical and organizational measures to keep your personal information secure:
6.1 Technical Security
- SSL (Secure Socket Layer) encryption — all data transmission takes place through secure channels
- Encryption of stored data — passwords and sensitive information are stored in hashed form
- Firewalls and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-factor authentication option (for account protection)
6.2 Organizational Security
- Regular data protection training for staff
- Strict access controls — only authorized staff can view sensitive information
- Rapid response plan in the event of a data breach
- Regular security assessments of third-party partners
However, no method of data transmission over the internet is 100% secure. We strive to ensure the highest level of protection, but we cannot guarantee absolute security. Your own role in keeping your account secure also matters — use a strong password and do not share it with anyone.
7 Data Retention Period
ge66 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account information: Retained for the entire period your account is active. Even after account closure, it may be kept for a defined period to meet legal obligations.
- Financial transaction records: Retained for the period required under financial regulations.
- Communication records: History of customer support interactions is retained for a limited period.
- Log files and technical data: Retained for a short term for security and troubleshooting purposes.
Once the purpose of retention has been fulfilled, or if you request deletion of your information (and we have no legal obligation to retain it), we will securely delete or anonymize your data.
8 Your Rights
As a ge66 user, you have the following rights:
- Right of access: The right to know what information we hold about you and to receive a copy of it.
- Right to rectification: The right to request correction of inaccurate or incomplete personal information.
- Right to erasure: The right to request deletion of your personal information in certain circumstances.
- Right to restrict processing: The right to request that processing of your information be restricted in certain cases.
- Right to data portability: The right to receive your information in a structured, machine-readable format.
- Right to object: The right to object to the processing of your information for specific purposes.
- Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time.
To exercise these rights or to ask any questions, contact us via live chat or email. We will process your request within a reasonable time. Some requests may require identity verification.
9 Children's Privacy
ge66's services are intended solely for adults — only those aged 21 or older. We do not knowingly collect any information from minors.
We verify age during the registration process. If we are informed that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account. If you are aware of a minor using this platform, please contact us.
10 International Data Transfers
ge66 primarily serves the Bangladesh market. Some of our technology partners may be located in other countries, so your information may be transferred internationally. In such cases we ensure that:
- Appropriate safeguards are in place for the transfer of information.
- The receiving organization provides a level of protection equivalent to this Privacy Policy.
- The transfer of information is consistent with applicable laws and regulations.
11 Responsible Gaming and Use of Information
ge66 places the highest importance on responsible gaming. To this end, we may use information relating to your gaming behavior:
- To identify potentially problematic gaming patterns.
- To apply protective measures such as self-exclusion or limit setting.
- To provide support and guidance to users when needed.
For more details on responsible gaming, visit our Responsible Gaming page.
12 Changes to the Policy
ge66 reserves the right to change or update this Privacy Policy at any time. For significant changes, we will:
- Notify you by email before the changes take effect.
- Update the "Last updated" date at the top of this page.
- Display a clear notice on the platform.
If you continue using the platform after the changes, you will be considered to have agreed to the updated Policy. We therefore recommend reviewing this page regularly.
13 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy team will process your request as quickly as possible.
Email: [email protected]
Live Chat: 24/7 support in Bengali — log in to the platform to start a live chat
Response time: Instant via live chat; up to 2 business days via email
To learn more about us, visit our About Us page or find answers to common questions on our FAQ page.